NHTSA Complaint #11608794 — 2021 HONDA CR-V

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11608794
Vehicle 2021 HONDA CR-V
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

COMPONENT IS THE POWER STEERING RACK. THE STEERING BECAME HARD TO STEER AND SEEMED TO STICK WHEN TURNING THE WHEEL. THIS IS A SAFETY ISSUE AS THE STEERING FAILS TO RESPONE AS EXPECTED WHEN YOU ARE TURNING THE WHEEL. DEALER HAS CONFIRMED THE PROBLEM AND WHEN I CONTACTED HONDA THEY VERIFIED THAT THIS IS AN ONGOING PROBLEM WITH THIS MODEL. THERE WERE NO WARNING LIGHTS OR ANY OTHER MESSAGES FOR THIS PROBLEM. WHEN THE MANUFACTURE WAS UNABLE TO SUPPLY A REPLACEMENT PART DUE TO BACKORDER THE DEALER PROCURED THE PART FROM ANOTHER DEALER. AFTER THIS PART WAS INSTALLED I EXPERIANCE A GROULING NOISE WHEN TURNING THE STEERING WHEEL AND QUICKLY EXPERIANCED THE SAME STICKING WHILE TURNING THE WHEEL. THE DEALER IS STILL WAITING FOR ANOTHER REPLACEMENT FROM THE MANUFACTURE.

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