NHTSA Complaint #11608654 — 2020 SUBARU OUTBACK

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	11608654
Vehicle	2020 SUBARU OUTBACK
Component	SEATS
Date of Incident	December 1, 2023
Date Filed	August 15, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

The drivers seat is loose, rocking back and forth significantly to the point it very noticeable while driving. The dealer states that this is due to the bottom seat frame being worn out. There are only 41,000 miles on the car, about 37,000 when I first noticed the information. This should not fail so early the car’s life. The dealer is replacing the bottom seat frame at a cost of $1310.

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