NHTSA Complaint #11608557 — 2019 GMC YUKON XL

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11608557
Vehicle 2019 GMC YUKON XL
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 78,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NE

Consumer Description

The contact owns a 2019 GMC Yukon XL. The contact stated that while reversing out of the driveway at approximately 2 MPH, the vehicle stopped moving. The contact depressed the accelerator pedal and the vehicle only revved. The contact stated that she was able to move the gear shift lever, however the vehicle was not responding in any gear. The contact stated there was no warning light illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 78,000.

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