NHTSA Complaint #11607998 — 2023 HONDA CIVIC

The contact owns a 2023 Honda Civic. The contact stated that the vehicle was experiencing loss of power steering functionality intermittently. The contact stated while driving at an undisclosed speed and making a turn, the vehicle lost power steering functionality. There was no warning light illuminated. The vehicle was taken to dealer, where the steering rack was replaced after involvement from the contact's lawyer; however, the failure recurred a month later. The vehicle was taken back to the dealer, where the contact was informed that the part to do the repair was not available. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they would only communicate with him through the attorney. The failure mileage was approximately 10,000.