NHTSA Complaint #11607557 — 2019 FORD EXPLORER
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11607557 |
| Vehicle | 2019 FORD EXPLORER |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | 84,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NC |
Consumer Description
The contact owns a 2019 Ford Explorer. The contact stated that while depressing the accelerator pedal, the vehicle shuddered and failed to properly accelerate. The contact stated that the failure also occurred on several occasions while driving up an incline. The vehicle was taken to the local dealer to be diagnosed and it was determined that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 84,000.
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