NHTSA Complaint #11607534 — 2017 FORD FUSION

The contact owns a 2017 Ford Fusion. The contact stated that while placing her grandchild in the car seat in the rear of the vehicle, she became aware of mold inside the vehicle. The contact stated that the rear passenger’s side and the trunk had mold. The contact stated that water had leaked into the vehicle from the overhead light. The contact stated she was constantly sick and had ear infections. The vehicle was taken to a dealer. The vehicle was inspected; however, the contact was unsure of the results. The dealer informed the contact that the failure was a known issue; however, the repair would be an out-of-pocket expense. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 60,000.