NHTSA Complaint #11607408 — 2019 HONDA CR-V
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11607408 |
| Vehicle | 2019 HONDA CR-V |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
While coming home from a restaurant, all kinds of warnings were displayed on the screen. Then as I got in front of my house, my brakes and transmission locked up preventing the car from moving. I had it towed to the Honda dealer and after inspection I was told the wires in the harness leading to the rear view mirror were loose and caused the electrical system in my vehicle to malfunction. I had no idea why this happened as neither my wife or I ever touched those wires. I was told the repair would cost $3,650 and would not be covered by the extended warranty I had purchased when I bought the car new. I did go ahead and authorize the repair, but was not happy about it. The service advisor said this had happened before on other Honda vehicles. This is a major safety defect that could cause accidents.
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