NHTSA Complaint #11607370 — 2018 TESLA MODEL 3

SEAT BELTS issue reported to NHTSA

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Complaint Details

ODI Number 11607370
Vehicle 2018 TESLA MODEL 3
Component SEAT BELTS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

Vehicle started to display error message of "front left safety restraint system fault" intermittently, then would come on after the vehicle runs for about 5 minute and stay on. According to online forums, this is a common issue with Tesla Model 3, primarily related to the frequent movements of the seat (use of easy entry function). There appears to be electrical wires / sensors that can be damaged or pinched from moving the seat. There is no other issues aside from the safety alert. Tesla quoted more than $700, mostly in labor, to evaluate root cause of the issues. This can be a potential safety issue (not sure how this affects seat belt and/or airbag deployment), and it is not due to negligence or misuse of the vehicle; rather, this appears to be related to the design and quality of vehicle and should be covered by Tesla as a recall to fix the issue.

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