NHTSA Complaint #11607348 — 2019 HONDA PASSPORT

The contact owns a 2019 Honda Passport. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while the vehicle was idling at a stop light the vehicle stalled. The contact noticed the instrument panel showed the vehicle had shifted into neutral. The message to shift to park(P) was then displayed. The contact turned off and restarted the vehicle to shift to park. While driving at various speeds, the vehicle decelerated before lunging forward and accelerating. The dealer was contacted, and it was confirmed that the part for the recall repair was not yet available. The dealer had not diagnosed the vehicle. The manufacturer was not made aware of the issue. The failure mileage was 34,000. Parts distribution disconnect.