NHTSA Complaint #11607333 — 2022 VOLKSWAGEN ID.4

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number 11607333
Vehicle 2022 VOLKSWAGEN ID.4
Component WHEELS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

I recently did a 20,000 miles service on my vehicle and was told the Bridgestone Alenza tires I have on the vehicle are at a level unsafe to drive - under 3/32. These are the tires that came with the vehicle. The VW person informed me that these tires are unfit for an EV and VW stopped installing them. I reported this to a friend who has the same car but with 16,000 miles, he got the car checked, and got the same answer- unsafe to operate. There are potentially tens of thousands of ID.4 vehicles out there that came out in 2021 and 2022 that have these tires on, driving on tires that are unsafe to operate because nobody expects tires to be that bad after less than 20k miles. These should be recalled. I have reported this to VW customer service. VW is unwilling to take any responsibility for this issue. They told me to go talk to the manufacturer (Bridgestone).

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