NHTSA Complaint #11606969 — 2021 CHEVROLET SILVERADO 1500 ELECTRICAL SYSTEM

Complaint Details

ODI Number	11606969
Vehicle	2021 CHEVROLET SILVERADO 1500
Component	ELECTRICAL SYSTEM
Date of Incident	January 2, 2024
Date Filed	August 7, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

In January 2024, the electric tail gate started to spontaneously open and close. This occurred while driving and in park. I took it to Outten Chevrolet in Allentown, Pa, where they stated it was a problem with a switch. They replaced it. Within a month I was told there was a problem with this model, and a recall was being planned. Over several months , I kept inquiring about the status of the recall, hoping to be reimbursed. I finally contacted Chevrolet directly. I was told that there was a recall, but my vehicles VIN number was not included. I feel that I should be reimbursed.

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