NHTSA Complaint #11713846 — 2021 CHEVROLET SILVERADO 1500 ELECTRICAL SYSTEM

Complaint Details

ODI Number	11713846
Vehicle	2021 CHEVROLET SILVERADO 1500
Component	ELECTRICAL SYSTEM
Date of Incident	June 9, 2025
Date Filed	January 28, 2026
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

The tailgate randomly opens and closes during driving causing contents to fall out of the tailgate and creating a hazard for other motorists and damaging personal property. The tailgate now will not open and there is no manual override to open the tailgate. Certainly a design flaw and now not allowing access to the tailgate. I've contacted 5 local gm/chevrolet dealer service departments and they cannot offer any guidance on how to manually or power open the tailgate. I have a tonneau cover on the tailgate which makes it pretty much unable to access. I'm a firefighter and put my gear in the tailgate and need access asap. Please advise on how I can get GM/Chevy to assist with this issue. A police officer was behind me when the contents fell out of the tailgate on 6/9/25. This has happened several times since and most recently on 1/17/26. This needs addressed asap. Thanks!

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