NHTSA Complaint #11606836 — 2015 BUICK ENCORE
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11606836 |
| Vehicle | 2015 BUICK ENCORE |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 108,172 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | PA |
Consumer Description
The contact owns a 2015 Buick Encore. The contact stated while driving at an undisclosed speed, the engine overheated. The contact stopped the vehicle and added coolant and drove to the residence. The contact stated that the next day while driving at an undisclosed speed, the steering wheel became abnormally stiff, making it difficult to maneuver the vehicle. Additionally, the radio and instrument panel became inoperable. The message "Check Power Steering Unit" was displayed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 15V146000 (Steering). The manufacturer was made aware of the failure but confirmed that the VIN was not included in the recall. The failure mileage was 108,172.
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