NHTSA Complaint #11606744 — 2017 CHEVROLET VOLT

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11606744
Vehicle 2017 CHEVROLET VOLT
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

While making a 90 mile drive on 7/20, after having depleted the primary battery charge and switched to hybrid mode, a "propulsion power is reduced" warning appeared on the console, along with the Check Engine Light. Other than somewhat reduced power (max displayed of ~40-50 kW), performance otherwise seemed unimpeded. Contacted local dealership to schedule service for earliest available date of 7/26. Car made return 90 mile trip on 7/21 without issue additional issue ("propulsion power is reduced" message remained.) Service identified "numerous codes", but replaced a fuse known to result in the above issue and observed no other issues. Car was driven purely on battery at that time, and for the intervening time until a 170 mile drive on 8/2, where the message and Check Engine Light reappeared, again after battery charge was consumed and car switched to hybrid power mode. Dealership was again contacted to schedule service, slated for the morning of 8/7 (tomorrow, as of this writing). Car reached its destination without further incident. During return 170 mile trip on 8/5, traveling on the highway, car abruptly alerted that the engine was no longer available and entered a severely reduced-power mode. Car had been operating in "mountain mode" (conserving some extra battery charge) as a precaution, so we were able safely exit the highway and pull into a local parking lot, at which point AAA was contacted to tow the car the remaining 120 miles home. Upon arriving home, the car was able to pull into the garage without the "engine not available" alert, but still displaying Check Engine Light and "propulsion power reduced" messages. We have come to understand this is a fairly common issue with Generation II Volts and have been advised by other owners to file this report.

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