NHTSA Complaint #11605815 — 2013 FORD F-150

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11605815
Vehicle 2013 FORD F-150
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

There's been a very dangerous situation with my truck without any warning, lose all info with it's gauges on the instrument panel and the truck losing power with speed and the transmission locking up or not shifting gears and this causes the vehicles rpm to rev up extremely high to a 4 then sometimes a hard shift can be felt at times . This is creating a very dangerous condition on the highway when speeds are at 75 when without any warning it does this and the truck has felt like it was going to flip due to these problems when they happen or other vehicles are also in danger when the truck slows drastically in front of them while behind me. There's been a recall previously I've noticed on this truck regarding a code that I've been able to get on it when it happens and its PO720 . There was a recall on this truck in 2019 that calls for a replacement of the molded lead frame which describes everything I just mentioned to you above BUT, this recall excluded covering rental vehicles (due to their inventory of parts) and low and behold I've just found out that my truck had been a rental vehicle in its past and during this period of the recall. I've notified the lienholder and Ford Motor Company of my issues and have gotten no help as to how I feel they are responsible for this fix and I think that either they should be made to repair any vehicle ,rental or not, either way its a very bad situation which risks peoples lives. And if by some chance this truck did get the repair that was recalled back then , then I believe those parts are faulty as well and Ford needs to do another recall on this truck before an accident happens and someone gets badly injured or killed by it.

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