NHTSA Complaint #11605693 — 2021 CHEVROLET SILVERADO 3500

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11605693
Vehicle	2021 CHEVROLET SILVERADO 3500
Component	POWER TRAIN
Date of Incident	July 31, 2024
Date Filed	July 31, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

July 20, we were driving the 2021 3500HD to church w/our single axle trailer w/mower on it when we were stopped at a yield sign and proceeded to pull forward, our truck made a loud boom noise and immediately stopped. Warning lights on the dash began coming on, when the gas pedal was pressed it made a loud RPM sound of engine revving, following by barely coasting action. We were able to drift into the turn lane & get out of danger. We had to be towed to Capital Chevrolet bc something isn't functioning properly. Dealership said they believe it's transmission related and the power train warranty should cover repairs needed. We have tow receipt and gas receipts for rental vehicle.

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