NHTSA Complaint #11605689 — 2020 ACURA MDX

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11605689
Vehicle 2020 ACURA MDX
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

My MDX will randomly shut itself off while at a red light. It takes MULTIPLE attempts to get it restarted. The vehicle is available for inspection upon request. My safety and the safety of others was put at risk and continues to be at risk! This has happened at a highway red light multiple times. I am impeding the flow of traffic at an intersection with EIGHT lanes and FOUR lanes cross traffic. People move through this intersection extremely fast. This puts me at risk of causing an accident, injury the occupants of my vehicle and the occupants of the other involved vehicles. There is no warning as to when this will occur and there are no warnings at the time of the actual event either. I called the dealership and the service department acknowledged there have been others with the same issue. Acura is aware of the issue yet there is NO RECALL?? There is a Service Bulletin issued January 2023 by Acura admitting to the issue and it shows how Acura will resolve the issue for affected vehicles. If Acura is aware of the issue and the dangers of it, why have they not issued a recall to rectify the situation? The vehicle has not been inspected by the manufacturer, police, insurance representatives or others. I have a service appointment with the local dealership. There are no warning lamps, messages or other symptoms prior to the failure. The first occurrence was about four months ago. The second occurred three months ago. It occurred again today. THIS IS AN ACCIDENT AND LAWSUIT WAITING TO HAPPEN. SOMEONE COULD BE SERIOUSLY INJURED OR KILLED DUE TO ACURA’S NEGLIGENCE!!!

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