NHTSA Complaint #11605547 — 2012 VOLKSWAGEN TIGUAN ENGINE

Complaint Details

ODI Number	11605547
Vehicle	2012 VOLKSWAGEN TIGUAN
Component	ENGINE
Date of Incident	July 22, 2024
Date Filed	July 30, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I was accelerating on the highway when my engine started making a rattling sound and the check engine light came on. I took my car into a specialty European auto shop and they determined my timing chain and tensioner needed replacing. The price is going to be over $5k and there are only 113,763 miles. I’ve always taken my car to a VW dealership for scheduled maintenance. As others have mentioned I never received a notice about this problem earlier from VW.

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