NHTSA Complaint #11605233 — 2019 GMC TERRAIN SERVICE BRAKES

Complaint Details

ODI Number	11605233
Vehicle	2019 GMC TERRAIN
Component	SERVICE BRAKES
Date of Incident	July 18, 2024
Date Filed	July 29, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

on two occasions the vacuum pump booster failed causing the vehicle to lose braking ability while traveling on a highway at highway speeds. The vehicles brake completely failed and were unable to be engaged. the part was initially replaced by the dealer at the owner's expense and then the same issue occurred only a few months later. the second occurrence cause additional damage to the camshaft and timing chain causing the vehicle to not even be able to start. The vehicle was inspected by the servicing dealer and found metal shavings in the oil as well as extensive damage to the engine.

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