NHTSA Complaint #11605098 — 2017 FORD EXPLORER
STRUCTURE issue reported to NHTSA
Complaint Details
| ODI Number | 11605098 |
| Vehicle | 2017 FORD EXPLORER |
| Component | STRUCTURE |
| Date of Incident | |
| Date Filed | |
| Mileage | 24,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VA |
Consumer Description
The contact owns a 2017 Ford Explorer. The contact stated that while the vehicle was parked, the contact observed dry rot and cracks in the rubber seal around the perimeter of the windshield. Additionally, there were big chunks of the seal missing. The vehicle was taken to an independent mechanic but was not diagnosed. The contact believed that the failure was associated with NHTSA Campaign Number: 24V031000 (Structure). The manufacturer was notified of the failure. The failure mileage was 24,000.
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