NHTSA Complaint #11605056 — 2018 CHRYSLER PACIFICA ENGINE

Complaint Details

ODI Number	11605056
Vehicle	2018 CHRYSLER PACIFICA
Component	ENGINE
Date of Incident	June 29, 2024
Date Filed	July 29, 2024
Mileage	92,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

The contact owns a 2018 Chrysler Pacifica. The contact stated the Auto STOP/START light and head gasket light remained illuminated. While starting the vehicle, the vehicle was vibrating abnormally. The vehicle was taken to the dealer who diagnosed a leak in the head gasket. While inspecting the vehicle, the dealer became aware of a hole in the engine, and that the engine and head gasket needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case number. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 92,000.

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