NHTSA Complaint #11604951 — 2017 LINCOLN MKZ

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11604951
Vehicle 2017 LINCOLN MKZ
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

Vehicle just started running rough and then the check engine light came on and almost immediately temperature indicated excessive heat. I looked in the rear view mirror and noticed excessive white smoke coming out of the tail pipes. I stopped the vehicle and opened the hood and notice there was no coolant in the reservoir. I had the vehicle towed to the Ford Dealer in Spring Hill, Florida ($125.00). While the vehicle was at the dealership I rented a vehicle for 1 and a half months ($ 2476.72). New engine long block installed and completed on July 26, 2024 and I picked up my vehicle after I paid. ($7786.12). During the time the vehicle was at the dealership I called Ford Motor and Lincoln Motor Company but was told vehicle has not been recalled and was out of warranty. See Ford TSB 22-2229

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