NHTSA Complaint #11604733 — 2018 CHRYSLER PACIFICA

We purchased our 2018 Chrysler Pacifica in October 2023. It had 72,000 miles at the time of purchase. My wife was driving with our kids when the misfiring happened. This is clearly a safety issue as my children and wife don't feel safe in it. About two weeks ago, the check engine light came on and I took it to AutoZone to get the code checked out and then went to a mechanic. Upon inspection and diagnostics. He said the head gasket was blown and that a new engine was needed. We are currently sending the oil out to get tested for coolant. There is currently less than 85k miles on the minivan, and on our first oil change a couple of months ago, we started using a full high mileage synthetic motor oil. We are incredibly disappointed that our minivan has such a huge problem that apparently is fairly common with this year and model.