NHTSA Complaint #11604663 — 2017 THOR MOTOR COACH MIRAMAR

There is a electric privacy shade inside my RV for the windshield. My motor failed in the down position. I tried to get a replacement motor but none is available. I emailed the manufacturer of the shade and they gave me a replacement part number, this is where the safety issue comes in. The original motor has two memories built into it, four wires to control it. With the key off, while you are camping, you can press the SHADE down button and the shade will go down on its own and stop in the correct position. Same thing when you press the SHADE up button, this is memory ONE. Any time you have the ignition key on the shade goes into memory TWO mode and will raise the shade to about half way up on the windshield on its own. You can, while driving, raise the shade more than half way but never lower than about half way. SAFETY FEATURE! The replacement motor Irvine Shade and Door said to use has only one memory with two wires. So now my RV has no safety feature with the key on to keep the shade from going all the way down while driving. My switch is on the lower left of my dash with three other identical buttons, hard to see which button is which driving down the road. What if I hit the wrong button and the shade automatically goes all the way down on its own while driving. I think the manufacturer needs to have this motor put back into production again and make it available to the public. I know that my RV is not the only one with this shade motor and that IRVINE is not the only one using this motor on the windshield shades.