NHTSA Complaint #11244988 — 2017 THOR MOTOR COACH MIRAMAR

TL* THE CONTACT OWNS A 2017 THOR MIRAMAR. THE CONTACT STATED THAT THE GEAR SHIFT SELECTOR ERRONEOUSLY INDICATED THAT THE VEHICLE WAS IN A GEAR. THE CONTACT WAS UNCERTAIN AS TO WHICH GEAR THE VEHICLE WAS ACTUALLY IN AT THE TIME. ADDITIONALLY, THERE WAS MOLD CONTAMINATION DUE TO A LEAK IN THE ROOF, SIDE WALLS, AND CEILING THAT CAUSED WATER TO LEAK ONTO THE FLOOR. AFTER SEVERAL ATTEMPTS TO HAVE THE RV REPAIRED AT LA MESA RV CENTER SANFORD (LOCATED AT 4441 ORANGE BLVD, SANFORD, FL 32771, (833) 891-7134), THE RV WAS SHIPPED TO THE THOR MANUFACTURER TO BE REPAIRED. THE CONTACT WAS INFORMED THAT THE SIDE WALL WAS CUT TOO LARGE WHERE THE HEAT RETURN WAS LOCATED, WHICH CAUSED THE SEAL TO BECOME INEFFECTIVE. SEVERAL MOLD TESTS PROVED POSITIVE FOR MOLD. ADDITIONALLY, THE ROOF FAN ENCLOSURE ALSO ALLOWED WATER TO ENTER THE CABIN OF THE RV. THE CONTACT STATED THAT THE MANUFACTURER WAS IN THE PROCESS OF RETURNING THE RV; HOWEVER, THE MOLD FAILURE WAS NOT PROPERLY ADDRESSED. THE MANUFACTURER WAS NOTIFIED OF THE CONTACT'S CONCERNS. THE APPROXIMATE FAILURE MILEAGE WAS 1,500.