NHTSA Complaint #11604513 — 2015 KIA OPTIMA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11604513
Vehicle	2015 KIA OPTIMA
Component	ENGINE
Date of Incident	July 20, 2024
Date Filed	July 25, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

I have a 2015 Kia Optima never had any problems. Last Sunday it starting rattling from the engine, changed the oil the following Saturday and drove it to see if it made it any better. Within 20 mins the noise in the engine from knocking was so bad, my car was trying to die on me at red lights. Luckily, I was able to make it home. Checked the oil that was just changed and drove maybe 25 mins is full of metal shavings. Called Kia and they are trying to say that because a recall wasn't completed before I owned it that I am not eligible for a engine replacement, even though when i bought this used car from a Kia dealer they should have seen and completed this recall. Now I have a car with a bad engine that I still owe 5K that I can't even drive to trade it in.

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