NHTSA Complaint #11604416 — 2015 VOLKSWAGEN GOLF

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11604416
Vehicle	2015 VOLKSWAGEN GOLF
Component	FUEL/PROPULSION SYSTEM
Date of Incident	July 25, 2024
Date Filed	July 25, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

Vehicle had recall for "leaking fuel fire risk" Strong smell of fuel inside car. Manufacturer recall #20UF NHTSA recall 24V110 There has not been a fix yet available. Dealer (Team Volkswagen Merrillville IN) replaced the Jet fuel pump. Problem continued, VW engineering said bring the car back and replace the entire fuel tank. Completed. Problem returned 2 weeks later (XXX). While driving home from work noticed extremely strong fuel odor in car. Pulled off in a store parking lot, someone ran up and told me my car was leaking fuel. Gas was literally pouring out, I lost 1/4 tank of fuel on way home. The fuel was leaking under hood, under fuel tank area and under the rear passenger seat. I had the car towed to the dealer. Volkswagen does not have an actual fix for the problem. I should be given a replacement car due to Volkswagen being unable to correct this serious safety issue. What should I do, I am afraid to take the car back. I have videos and several pictures but unable to upload onto this website. Call [XXX] Crown Point Indiana INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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