NHTSA Complaint #11604406 — 2017 HYUNDAI SANTA FE ENGINE

Complaint Details

ODI Number	11604406
Vehicle	2017 HYUNDAI SANTA FE
Component	ENGINE
Date of Incident	July 20, 2024
Date Filed	July 25, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

2017 Santa Fe 2.4 L bought at 70,000 miles. We stalled on the highway which was terrifying. We could have been hit or caused an accident. Check engine light went on at this time and there was a knocking sound. Took to Firestone mechanic right away, they said they found metal shavings within the engine and that we would need a total engine replacement which would be up to $10,000. We did a google search and there are thousands of other Hyundai Santa Fe 2017 owners with the same issue. This happened at random the car was running perfectly. This is a safety issue and needs to be recalled. We are devastated having only bought this car 6 months ago and it’s only at 80,000 mile's!!! We can’t afford another car but it is a basic need where we live.

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