NHTSA Complaint #11604404 — 2014 HYUNDAI SONATA

Stopped at a stop light, started going again, got up to about 20 mph and engine stalled on the side of the road. Had to wait HOURS for a tow, triple A couldn’t help, had to pay $70 out of pocket. Now they are denying me for an engine replacement, each time I submit the documentation they request, they find some reason to turn it down, and when I ask what they specifically needed me to do, they just gave me a phone number to call for Hyundai customer affairs, even though I have already gone through all of this with them, and they directed me back to the dealership as far as communication goes. I’m getting the run around, and it has been going on since May.