NHTSA Complaint #11604342 — 2021 NISSAN ROGUE

SERVICE BRAKES issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11604342
Vehicle 2021 NISSAN ROGUE
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

I was parked then backed up to proceed forward. There was a pole with a cemented base in the corner left as I accelerated I ran in to this pole. Peripherally I don’t know how I missed the pole however I do take accountability for that. What concerns me is my front collision system and forward emergency braking system failed and did not activate or message me in any way. In the past if I’ve come too close to a vehicle or object in front of me my vehicle lets me know messaging me on my screen, side mirrors and my vehicle has even braked itself. I have become reliant on this system and I no longer feel secure or safe knowing this system intermittently works. The dealership Hart Nissan now Victory Nissan I bought my 2021 Rogue from said that certain areas of the front bumper can miss objects. This is not safe and unacceptable. Additionally it is costing me a $2,000 deductible which is unaffordable on my disability income.

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