NHTSA Complaint #11604069 — 2014 CHEVROLET SILVERADO 1500

The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while buckling the seat belt, the contact became aware that the lap belt was no longer attached to the anchor cable. The contact stated that the shoulder belt operated as designed; however, the lap belt was inoperable. The contact called a local dealer and was informed that the vehicle been previously repaired under NHTSA Campaign Number: 16V209000 (Seat Belts) in 2016 as a one-time free repair. The contact was informed that a second repair would be an out-of-pocket expense. The contact contacted the manufacturer and was informed that the dealer was correct. The vehicle was not repaired. The failure mileage was approximately 210,000.