NHTSA Complaint #11597349 — 2014 CHEVROLET SILVERADO 1500 SEAT BELTS

Complaint Details

ODI Number	11597349
Vehicle	2014 CHEVROLET SILVERADO 1500
Component	SEAT BELTS
Date of Incident	June 24, 2024
Date Filed	June 27, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AK

Consumer Description

I have a 2014 Chevy Silverado that just got a broken seatbelt driver side tension rod. This was serviced in 2016 due recall and closed with just a plate put in place. Now because the rod may have been compromise it finally gave out and the tension rod completely snapped off and my seatbelt is broken and unsafe. I called dealer that performed repair said they couldn’t do anything I called gm/chevy and said it’s normal wear and tear that doesn’t seam correct to me. There’s an issue with it and it shouldn’t snap off while driving I shouldn’t have to pay out of pocket for a know defect that was not properly corrected and was just preformed a quick fix that didn’t solve the issue.

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