NHTSA Complaint #11603462 — 2019 KIA SORENTO

Oil light has come on intermittently, so we took the car into the Kia dealership in May before we hit 60k miles, the limit of our warranty. We were told they drained the oil, checked everything, and didn't find any issues. Oil light issue persisted so we took the car back to the dealership today (July 19) and the dealership has now acknowledged the crack in the engine where oil leaks into the oil pan. This is a widespread problem and should have been well known by the dealership. [XXX] ) However, dealer cannot do anything to fix the engine unless we pay - we were instructed to monitor the oil level and bring the car back regularly so they could read the computer codes to see if the engine starts to show any signs of rod bearing failure, since that code would justify Kia replacing the engine. In the meantime, they want us to keep driving it; the engine may seize, stall, fail, or simply catch fire. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)