NHTSA Complaint #11603262 — 2019 FORD ECOSPORT

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11603262
Vehicle	2019 FORD ECOSPORT
Component	SERVICE BRAKES
Date of Incident	July 12, 2024
Date Filed	July 18, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I was given my 2nd recall letter. I called ford recall customer service center was told the car is fine until anything goes wrong with the brakes. I was driving my car in light of this. I got a car wash at mobile gas station. The car wash washed underneath the vehicle and after going out the car wash the brakes made a LOUD squeaky sound. I contacted ford like they stated now no answer to my issue just the run around. What can I do? Also when I first bought this vehicle in 2019 I was baking out of my driveway on a slight incline. And heard a loud noise again backing out after just receiving the brand new car.

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