NHTSA Complaint #11643568 — 2019 FORD ECOSPORT

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11643568
Vehicle 2019 FORD ECOSPORT
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

On Dec 20, 2024 at 1:51PM my vehicles check engine light turned on as I was driving an Uber rider to their destination. I was unable to accelerate my gas pedal to get on the freeway. I immediately pulled over to the side of the road and saw my check engine light pop up on my dashboard. I checked my Ford App, stating check engine light is on due to low fuel system pressure, poor fuel quality/restricted fuel filter causing limited engine power until resolved. I immediately had my car towed in this case of emergency to the Frontier Ford Dealership to get this resolved. I was told after diagnostic I will be notified if under recall. I was emailed to pay out of pocket for the diagnostic repairs on 1/29/25. Then emailed by CARFAX about the new recall #23V905 that is overdue for my car on 2/14/25. I am currently paying for a car without a free rental and have been out of work for 3 months. I can't afford to pay out of pocket to Frontier Ford Dealership. I need to get back to work and I need my transportation.

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