NHTSA Complaint #11603248 — 2012 FORD EXPLORER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11603248
Vehicle	2012 FORD EXPLORER
Component	STEERING
Date of Incident	July 18, 2024
Date Filed	July 18, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

Last year around this time, my steering went out suddenly. it was difficult to drive and then it just wouldn’t turn. We replaced the drive belt and it hasn’t had much issue until recently. The steering went out much more violently this time- with me fighting to drive it down to work. Fluids were great so didn’t think too much of it until I went to drive it again and it wouldn’t turn at all. it had threatened not to turn while I was driving and it scared me a lot. Took it to a shop and they said the entire steering column is out. I haven’t done any extraneous driving that would tear it apart like that but it is still broken

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