NHTSA Complaint #11603247 — 2020 TOYOTA RAV4

PARASITIC BATTERY DRAIN DEFECT complaint: prior to 07/16/2024, I received a "low voltage" error on my Toyota RAV4 screen a few times. On 07/16/2024, I took it to the dealership. My battery tested "good" and the Toyota dealership charged me 39.95 to tell me that everything was working well on my vehicle. The very next day (24 hours later), 07/17/2024, my vehicle would not start and had to be towed to the dealership. The tow truck driver told me the battery was "dead" (based on his measurement) and leaking acid (based on a smell). Toyota charged me 272.52 to replace the battery on 07/18, that was supposedly "good" two days prior. This is a known issue to Toyota, part of a class action lawsuit referred to as "Parasitic Battery Drain Defect." This is dangerous since I was stranded with a car that would not start in a summer day of high heat, but could have been much worse in other circumstances. The tow truck driver told me that the battery acid could be dangerous. Toyota should be providing a fix and a recall, but they had no solution for me other than a new battery which is a "quick fix" (but not a real solution) as described in the Class Action lawsuit documents.