NHTSA Complaint #11687639 — 2020 TOYOTA RAV4

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11687639
Vehicle 2020 TOYOTA RAV4
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 47,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

The contact owns a 2020 Toyota Rav4. The contact stated that while driving at an undisclosed speed, the message “Engine Maintenance Required” was displayed. The vehicle was taken to an independent mechanic, where it was diagnosed, and determined that the heater control valve had failed and needed to be replaced. The vehicle was repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 47,000.

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