NHTSA Complaint #11602993 — 2019 CHEVROLET MALIBU

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11602993
Vehicle 2019 CHEVROLET MALIBU
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MN

Consumer Description

I have been driving this car for three years, and it performed exceptionally well until Friday, July 12, 2024. While driving on the highway, the "Engine Power Reduced" warning light activated. I pulled over, placed the car in park, waited a few seconds, and restarted the engine, but the issue persisted. Consequently, I took the car to the nearest auto shop, where they identified and repaired a throttle issue. On July 16, 2024, the car's brake system failed, preventing the vehicle from stopping properly. I utilized the emergency brake and once again brought the car to the nearest auto shop. The diagnosis revealed a broken vacuum, which was identified as a manufacturer's defect. My car is currently in the shop for the second repair due to these manufacturing defects, which have incurred significant costs. It raises concerns about the safety and quality of the parts used in the manufacturing process. Why are low-quality components being installed in these vehicles? This poses a serious safety risk.

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