NHTSA Complaint #11520194 — 2019 CHEVROLET MALIBU
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11520194 |
| Vehicle | 2019 CHEVROLET MALIBU |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | 60,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
The contact owns a 2019 Chevrolet Malibu. The contact stated that while driving approximately 60 MPH on the freeway, the braking system suddenly malfunctioned and the vehicle failed to stop while depressing the brake pedal. The contact had to drive to the side road in order to stop the vehicle. The vehicle was towed to the local mechanic who diagnosed that the brake booster pump had failed and caused damage to the timing chain and crankshaft. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was 60,000.
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