NHTSA Complaint #11602922 — 2022 NISSAN PATHFINDER

When attempting to put my vehicle in park by pressing the park button on the gear shift, a large red alert popped up on the dash that said "when parked, use emergency brake", and instead of shifting into park, shifted into neutral, where the car then rolled until I applied pressure on the brake. At this time, the car nearly rolled over my young child as it was not expected for the vehicle to roll after being put into park. There were no warning lights or messages prior to this occurring. It was then found that there has been a service bulletin out regarding a shifter issue with this model vehicle. I took the vehicle to a Nissan dealership where I paid $230 for diagnostics, where they confirmed that the issue was directly related to the service bulletin, but that they would not repair the vehicle as my car was out of warranty, even though it is only two years old. They suggested I reach out to Nissan North America Consumer Affairs to request payment outside of a manufacturer warranty, where they opened a case, and ultimately denied any assistance in repairing the defect that has been found to be known about for nearly a decade, yet they keep making vehicles with the same defective issue.