NHTSA Complaint #11701514 — 2022 NISSAN PATHFINDER

While driving at normal speed, the vehicle unexpectedly shifted itself into neutral twice without any driver input. During both incidents, the vehicle suddenly lost propulsion in traffic, creating a safety risk for the occupants and surrounding vehicles. Prior to and after these events, the vehicle displayed a “SERVICE A/T” message and a check engine warning light. The vehicle has been inspected by a dealership. They identified an engine-related concern (including a failed mass air flow sensor) and an electrical concern requiring attention. However, the dealership reported that they were unable to duplicate or diagnose the unintended shift into neutral, and the cause of the neutral engagement remains unknown. This issue has occurred more than once shortly after purchase of the vehicle. The warning lights and messages have been reproduced by the dealer, but the loss-of-drive event has not. The unresolved transmission or powertrain malfunction poses an ongoing safety concern.