NHTSA Complaint #11602648 — 2019 FORD ECOSPORT

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 65 MPH, the "Low Oil Pressure" warning illuminated. The contact stopped the vehicle and had the vehicle towed to a dealer. The dealer diagnosed the vehicle and determined that the oil pump had failed and damaged the engine. The contact was informed that the engine and the oil pump needed to be replaced, but the oil pump was not available. The vehicle was not repaired. The failure mileage was approximately 53,000. VIN tool confirms parts not available.