NHTSA Complaint #11602574 — 2016 HYUNDAI SANTA FE

On July 3, 2024 my husband was driving our 2016 Santa Fe with a v6 engine on a highway. He was coasting down a hill going approximately 65mph when he heard a loud bang and saw something shoot off to the left of the vehicle. When he tried to brake, he realized the car had shut off and he did not have automatic steering or breaks. He managed to get the car safely pulled off the highway by using all his weight to stand on the brakes and turn the car. The car did not start up again. When we got the car towed home, we were looked under the hood and found that the engine had shot a rod. We found pieces of the engine/rod along the bottom of the engine bay. We called local mechanics as well as Hyundai service center and got quotes for repair ranging from $9-20k. The car was purchased in July of 2023, the engine had 97k miles on it, with 8k miles being put on from July 2023-July 2024. The vehicle passed PA state inspection on June 2, 2024 by the dealership’s service center.