NHTSA Complaint #11602477 — 2022 RAM 1500

Driving through mountains in the month of June and it started to rain , temperature dropped suddenly causing the windshield to frost over. I turned on the defrost and nothing happened. I could feel it blowing air out but it wasn’t clearing the windshield. We grabbed whatever we could find and tried clearing it but it didn’t seem to help. My wife had to roll down her window so we could see the edge of the road. There was heavy traffic, could have been a fatal accident, VERY SCARY. We sat there for 15 minutes to a half hour before we felt safe enough to continue. It happened again about a year later. Have takin it to the dealer 3 times (2 different places) and they stated they couldn’t do anything about it because the computer showed that there was nothing wrong. I have seen reports on this happening to other 2022 Ram 1500 trucks but mine is not included. The report stated the parts for defrost and A/C are not compatible. Very disappointing to have an $80,000 dollar truck and the defrost doesn’t work.