NHTSA Complaint #11602353 — 2024 BMW X5

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11602353
Vehicle 2024 BMW X5
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NV

Consumer Description

The Integrated Brake system is not working properly. Received a recall notice in April 2024 and it is now 3 months later and it is still not fixed. Visited the BMW dealership and discussed the matter with them and they offered no information as to when it would be fixed. We just have to wait until they notify us. BMW stated that they will only fix it if the dashboard warning came on and they will look into fixing the problem. Why do I have to wait for the problem to become an issue before they address it. I think by then it might be too late. We asked for a loaner since they can't get it fixed in a timely manner and I was told, "just to drive the car". This is an accident waiting to happen. So, I am asking the NHTSA to assist in correcting this issue. I know I can't be the only one in this situation.

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