NHTSA Complaint #11601610 — 2020 FORD ECOSPORT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11601610
Vehicle 2020 FORD ECOSPORT
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MO

Consumer Description

My engine blew up because of this faulty part. I have not had my vehicle since Oct. So, I was forced to go get a rental car because, I still needed transportation too and from work. I spent over $4,000. Since March on a rental car plus still payed $483. A month for my vehicle that was just sitting in my drive way. Ford just now took my vehicle in to check it and told me that it would need a whole engine. Ford finally gave me a loner vehicle so that I wouldn't have to keep paying for a rental car. I have contacted Ford corporations many time in hope to try and get reimbursement for the rental car that I paid for this whole time and they are telling me that there is nothing they can do about reimbursement for the rental car. I am very upset with Ford because it wasn't my fault that the engine had a faulty part in it. I believe they should have to reimburse me the money I paid out of my own pocket for the rental vehicle.

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