NHTSA Complaint #11601600 — 2012 FORD FOCUS

There’s a recall for my transmission but my clutch which is also the cause of my transmission failing and overheating and also stopping in its own in the middle of traffic is a major safety issue that Ford says they don’t have a program for and stated that they can’t fix my transmission due to in the recall it doesn’t mention clutch being repaired. I have the paperwork stating that I need my transmission rebuilt but Ford couldn’t do it due to the clutch not being in the recall but of course I was out of $200 just to get a diagnosis and risk the chance of driving to the Ford company and back home to get my car diagnosed which my car stopped on me once going to the Ford dealership and had to pull to the side due to transmission overheating safety popping up on my dash and saying wait 5 minutes. Today 7/12/24 after picking my car up from Ford I had to manually reset my transmission in order to drive back home which is what I’ve been previously doing every since having this problem my car dash alerted me that my transmission was overheating within driving it for only 2 minutes and just automatically shut down on me in the middle of the intersection. There’s no way for me to put my hazard lights on due to car shutting I had to hurry up and jump out of my car to direct traffic to go around me. Had to wait at least 10 minutes then reset my transmission and tried driving back home but again my car shut off without warning me this time. I feel like Ford isn’t any help when it comes to an issue like this cause this really is a safety issue what if the car behind he wasn’t paying any attention and crashed my rear end even though they’ll be at fault. What if this situation would’ve happened on the highway when traffic is really busy going 70 miles per hour? This is something that needs to be added in the Ford recall program as well with the transmission. Now I’m stuck w/out a car with no job due to not having a reliable person to take me to and from work while my car won’t run