NHTSA Complaint #11601570 — 2019 FORD F-150

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11601570
Vehicle	2019 FORD F-150
Component	ENGINE
Date of Incident	July 12, 2024
Date Filed	July 12, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

The cam phasers on my 2019 F-150 recently starting making a rattling noise on cold starts. The dealership is quoting a replacement for $4500. I received Customer Satisfaction Program 21B10, 21N03, and 21N08 updates in the mail in 2021 from Ford to have the cam phasers replaced. The recall/replacement program was extended from 2022 to January 1, 2023. Unfortunately I've had my truck in for service multiple times and was told to not replace the cam phasers if there isn't an issue. Now there is an issue after the expiration and I'm being asked to pay out of pocket.

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