NHTSA Complaint #11601558 β€” 2023 HYUNDAI ELANTRA

STEERING issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11601558
Vehicle 2023 HYUNDAI ELANTRA
Component STEERING
Date of Incident
Date Filed
Mileage 20,305 miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AR

Consumer Description

The contact owned a 2023 Hyundai Elantra. The contact stated while the contact's daughter was driving at an undisclosed speed, the lane assist was activated, however, the vehicle independently steered to the right. The contact stated that the failure occurred on a two-lane road. The contact stated that due to the failure, the vehicle crashed into a ditch, where there was a concrete covert where the vehicle came to a stop in an open ditch. The contact stated that the transmission and other unknown parts were detached from the vehicle. The vehicle was towed to a tow yard. The vehicle was deemed a total loss. The contact stated that the vehicle had been taken to the dealer previously because of failure and an unknown sensor had been replaced. The manufacturer was made aware of the failure. In addition, the contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 20,305.

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